Deloitte agreed to return part of the money that the Australian government paid for an official report, After recognizing that the document was partially prepared with the help of artificial intelligence and contained several errors.
The Australian Employment and Labor Relations Department explained that the consultant will deliver the last fee of the contract, valued at US $ 290,000, corresponding to an “independent guarantee review” on a well -being system designed to automatically sanction employment applicants. The review was initially published earlier this year, but a corrected version was recently uploaded to the government portal after the local press revealed that the text included false quotes and references to non -existent studies in universities such as Sydney and Lund, in Sweden.
Although the reports and recommendations of the report were not modified, the episode generated concern about the use of AI tools by large consultants. The case adds to the warnings of the British accounting regulator, which in June indicated that the Big Four group were not properly evaluating the impact of automation and artificial intelligence on the quality of its audits.
In the updated version, Deloitte included an explanatory note in which he acknowledged that part of the document was developed with a generative language model-specifically Azure OpenAi GPT-4O-under a license of the department itself. Although it did not attribute the errors directly to the AI, the company admitted that it corrected references, appointments and a summary of the legal procedures that contained failures.
“The updates do not alter the substantive content, the conclusions or the recommendations of the report,” said the firm in the revised version. For his part, Deloitte Australia said the matter “has been directly resolved with the client.”
The incident presented the risks of relying on artificial intelligence in consulting and technical writing processesespecially because of the phenomenon of “hallucinations” or invented errors generated by these models.
